At REYZO, we want you to feel confident with every purchase. If you receive a damaged, defective, incorrect, or size-mismatched product, you may request a return or exchange within 3 days of delivery.
To be eligible, the product must be unused, unwashed, unworn, and in its original condition, with all original packaging, tags, and accessories intact.
To request a return or exchange, please contact our customer support team with your order number and clear photos of the product. Exchange approval is subject to product availability.
Delivery or return shipping charges may apply unless the issue was caused by REYZO.
For hygiene and product-quality reasons, worn, washed, altered, or damaged garments may not be eligible for return or exchange.
Refunds, when approved, will be processed according to the original payment method or REYZO’s applicable refund policy.